Comments on: Boldlab - Creative Agency Theme

By: Qode Interactive

Qode Interactive — Fri, 27 Dec 2024 09:30:05 +0000

In reply to jonnytm.

Hi,

Thank you for using our theme.

Could you please submit a ticket at our Help Center with more information about the issue and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

Regards,
Qode

By: jonnytm

jonnytm — Thu, 26 Dec 2024 21:25:21 +0000

We updated to the latest version of all plugins and the theme and now some things are screwed up (like I cannot scroll in a slider on the mobile). Where can I find older versions to downgrade?

By: Qode Interactive

Qode Interactive — Wed, 08 Feb 2023 15:55:26 +0000

In reply to escudeiro.

Hi there,

Thanks for taking an interest!
Our Boldlab theme demo is a presentation of all its features and different header types has been presented on different pages for demonstration purpose. Just as an overview on what can be achieved with the theme and it’s options. Of course you can always set your header appearance on a Global level which will be applied to all your pages.

We hope this is clear and we are here if you have any additional questions.

Best,
Qode

By: escudeiro

escudeiro — Wed, 08 Feb 2023 09:17:50 +0000

Is there a specific reason why the menu on for portfolio changes alignment?

By: Qode Interactive

Qode Interactive — Wed, 30 Nov 2022 10:01:00 +0000

In reply to 1911nupe@gmail.com. Hello, It is not necessary to update child theme, only parent theme. You should update it to the latest version listed in changelog here. To update theme and bundled plugins please follow instructions from this article. After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins. You should know that you can always turn to our support team and you are more than welcome to submit a request at our help center and our support team will be happy to help. To submit a ticket please follow instructions from this article. We hope this helped and let us know if you have any additional questions. Best, Qode

By: 1911nupe@gmail.com

1911nupe@gmail.com — Tue, 29 Nov 2022 17:32:37 +0000

We have been using the child theme for our site. It is version 1.0. The “parent theme” is at 2.3. How may one update the CHILD theme to 2.3? We are experiencing some problems with blog posts and have been advised that the older version of the child theme is the issue. Thank you!

By: Qode Interactive

Qode Interactive — Mon, 10 Jan 2022 09:19:17 +0000

In reply to escudeiro.

Hi there, you can hide those elements with CSS within our already predefined templates for portfolio single pages. Though you can always build your own custom template and choose the content you wish to have.
Let us know if you need anything else.
Best,
Qode

By: escudeiro

escudeiro — Wed, 05 Jan 2022 12:27:15 +0000

Hi. Is it possible to remove the info column regarding date/category in the portfolio page?

By: Qode Interactive

Qode Interactive — Tue, 09 Feb 2021 16:15:58 +0000

In reply to overeasy. Hi, thanks for reaching out. Since this is a required plugin, if you navigate to Plugins in your admin panel, there should be a message at the top of the screen recommending you to install all the required plugins. From there, just install and activate the plugin. If this doesn't help, please reach out to our Help Center for further assistance. Best, Qode

By: overeasy

overeasy — Mon, 08 Feb 2021 23:55:46 +0000

Hi – By mistake, I mangled the directory called: boldlab-core that is in the Contents>Plugins directory Is there a way to install this element without doing a complete reinstall of the theme? Thanks!