Comments on: Foton - Software and App Landing Page Theme

By: Qode Interactive

Qode Interactive — Mon, 17 Feb 2025 12:39:13 +0000

In reply to xorgeeks.

Hi,

Thank you for using our theme.

Could you please submit a ticket at our Help Center with more information about the issue and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

Regards,
Qode

By: xorgeeks

xorgeeks — Mon, 17 Feb 2025 06:35:17 +0000

Hello, I can not create post whith Excerpt and Featured image. There is no this option. When I edit your previous post I get this, but after edit and publish it become disappear for good.

By: Qode Interactive

Qode Interactive — Tue, 31 Dec 2024 11:46:52 +0000

In reply to yessika.

Hi,

Thank you for using our theme.

Regards,
Qode

By: yessika

yessika — Mon, 30 Dec 2024 20:35:32 +0000

Hello, I cannot change the background color of the theme, nor the main colors, buttons, etc. Additionally, the original theme comes with a transactional menu which does not appear when installing it and I don’t know how to apply it. I refer to the page: /app-landing-home/ . So far those are the doubts that I need to resolve in order to move forward. I am using Elementor to edit the content and sliders option.

By: Qode Interactive

Qode Interactive — Tue, 08 Jun 2021 08:47:51 +0000

In reply to MrJollyRoger. Hi there, thanks for reaching out. Do note that we do have Foton theme available with both WPBakery and Elementor, you can choose from either one of them to customize your site. You could have both plugins activated, however we do not recommend that as well as your pages that were made with WPBakery will be visible on the frontend but you will not be able to edit them with Elementor. You can check our article about the differences here. Let us know if you need anything else. Best regards, Qode

By: MrJollyRoger

MrJollyRoger — Mon, 07 Jun 2021 10:27:53 +0000

Hi, a question: does this theme use a mixture of WPBakery and Elementor or just one of the two builders? Thanks

By: Qode Interactive

Qode Interactive — Mon, 14 Sep 2020 14:48:47 +0000

In reply to schweigerm.

Hi, thanks for writing in!
Yes, all drop shadows are removable. Bear in mind that some of the shadows on images are part of the actual images, and once you replace them, your new images won’t have any shadows. As for the elements, the drop shadow has been added using CSS (the parameter is box-shadow), as an inherent part of the element style, and can, of course, be removed using CSS.
Let us know if you need anything else.
Best regards,
Qode

By: schweigerm

schweigerm — Fri, 11 Sep 2020 06:32:44 +0000

Hi! Is it possible to get rid of the drop shadow on the elements used in this theme?

By: Qode Interactive

Qode Interactive — Mon, 11 May 2020 11:23:11 +0000

In reply to zagazu.

Hi there, thank you for writing in! Please reach out to our support team at https://helpcenter.qodeinteractive.com/hc/en-us and they will assist you with this issue. Simply create an account and submit your request on our Help Center.
Let us know if you need anything else.
Best regards,
Qode

By: zagazu

zagazu — Sat, 09 May 2020 00:59:08 +0000

Hi. I have 2 issues. Mobile version of the Foton theme wont update. I tried clearing cache on wordpress, on my phone, on my hosting provider, installing plug in to clear cache. Following your recommendations etc. Im going crazy nothing works.
NickBaileyRealtor.app

Also the mobile app loads extremely slow before its cached and I followed instructions on how to speed it up and nothing comes close to the speed of the demo page. Please help, loading this slow makes the theme useless.

Second issue is I paid for the theme 3 times and need a refund for 2 of those purchases. I had to reinstall wordpress and code wouldn’t work anymore since it had been activated already. Ended up paying again and I got charged but didn’t get a new code. Paid a 3rd time and finally got a new code. But I need a refund for the other 2 purchases since I am using one code on one domain only.