Comments on: Me Voy - Photography Portfolio Theme https://qodeinteractive.com/wordpress-theme/me-voy-photography-portfolio-theme/ We Bring Beauty to WordPress Mon, 18 Mar 2024 16:06:07 +0000 hourly 1 https://wordpress.org/?v=6.9 By: Qode Interactive https://qodeinteractive.com/wordpress-theme/me-voy-photography-portfolio-theme/#comment-3642 Mon, 18 Mar 2024 16:06:07 +0000 https://qodeinteractive.com/?post_type=theme&p=23308#comment-3642 In reply to john_dugdale_google.

Hi there,

We are sorry to hear this, but we could locate only one request at our help center which we do see that our support team answered. Could you please check this logging in to your account and our help center. Also, you are more than welcome to submit a new request where our team will be happy to check and investigate any issue that you encounter since this needs to be investigated on your side directly.

We do hope that everything will be resolved as soon as possible.

Thank you.

Best,
Qode

]]> By: john_dugdale_google https://qodeinteractive.com/wordpress-theme/me-voy-photography-portfolio-theme/#comment-3639 Fri, 15 Mar 2024 17:24:04 +0000 https://qodeinteractive.com/?post_type=theme&p=23308#comment-3639 Please HELP!
I’ve been trying to find the slider that was used in the demo of Elysia https://mevoy.qodeinteractive.com/elysia/
and couldn’t find the slider that I thought came with the theme. So I purchased the subscription to the Qode Elementor package for $49, which I was incidentally charged twice and actually paid $98, for the slider I was looking for, which I think is working ok. But when I try to format for mobile devices, both mobile device format and desktop format appear at the same time on both mobile and desktops looking like chaos. The correct format for the appropriate device does not seem to be working properly. Also, in your demo, the menu drops down. I haven’t found how to get my menu to drop down on a desktop instead of running across the screen. It automatically does in mobile device mode, but not desktop as it does in your demo.
I’m not sure how to get support for these issues. I’ve emailed various emails at Qode and have gotten no response for any of my issues, from billing to actual tech support… after dropping $176, which I expected initially to be dropping only $78. I only seem to get response from this forum. Please Help!

]]> By: admin https://qodeinteractive.com/wordpress-theme/me-voy-photography-portfolio-theme/#comment-3594 Wed, 14 Feb 2024 12:14:23 +0000 https://qodeinteractive.com/?post_type=theme&p=23308#comment-3594 In reply to john_dugdale_google.

Hi there,

Thanks for writing in!
You will not lose the widget, rather you will not be able to get access to the updates of the plugin, nor add the widget to a new page. So the one you have added on an existing page will be visible.

Best,
Qode

]]> By: john_dugdale_google https://qodeinteractive.com/wordpress-theme/me-voy-photography-portfolio-theme/#comment-3588 Tue, 13 Feb 2024 18:56:56 +0000 https://qodeinteractive.com/?post_type=theme&p=23308#comment-3588 If I subscribe to Qiaddons to use one of the widgets for Me Voy, and my subscription expires, do I lose the widget on my website?

]]> By: Qode Interactive https://qodeinteractive.com/wordpress-theme/me-voy-photography-portfolio-theme/#comment-3540 Mon, 05 Feb 2024 11:22:36 +0000 https://qodeinteractive.com/?post_type=theme&p=23308#comment-3540 In reply to john_dugdale_google.

Thank you for reaching us!

Please, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you with any theme related questions always.

Thanks.
Best,
Qode

]]> By: john_dugdale_google https://qodeinteractive.com/wordpress-theme/me-voy-photography-portfolio-theme/#comment-3534 Thu, 01 Feb 2024 19:21:56 +0000 https://qodeinteractive.com/?post_type=theme&p=23308#comment-3534 could you point me in the directon of the slider used in the Elysia example you show on the website. I purchased the Me Voy, but having a tough time finding the slider example you’re using. Thanks!

]]> By: Qode Interactive https://qodeinteractive.com/wordpress-theme/me-voy-photography-portfolio-theme/#comment-3526 Thu, 25 Jan 2024 10:38:55 +0000 https://qodeinteractive.com/?post_type=theme&p=23308#comment-3526 In reply to john.

Hi there, We have received your emails from yesterday and see that it got responded also we will now remove your account so you can recreate a new account with the correct username since there is no option to change username directly. Thank you for your patience.
Best,
Qode

]]> By: john https://qodeinteractive.com/wordpress-theme/me-voy-photography-portfolio-theme/#comment-3522 Wed, 24 Jan 2024 22:47:08 +0000 https://qodeinteractive.com/?post_type=theme&p=23308#comment-3522 Hello, I’ve sent numerous emails about changing or deleting my account. Haven’t gotten any reply whatsoever. How can I trust I’ll get tech support when I can’t even get a reply about a small issue with my account?

]]> By: Qode Interactive https://qodeinteractive.com/wordpress-theme/me-voy-photography-portfolio-theme/#comment-3520 Wed, 24 Jan 2024 11:31:28 +0000 https://qodeinteractive.com/?post_type=theme&p=23308#comment-3520 In reply to john@natureandspirit.com.

Hi there,

Thanks for writing in!
Of course, you do not need to use WooCommerce if you do not have a need for it so the Add to cart can be removed and you do not need to install the WooCommerce plugin.

We hope this helped.
Best,
Qode

]]> By: john@natureandspirit.com https://qodeinteractive.com/wordpress-theme/me-voy-photography-portfolio-theme/#comment-3518 Tue, 23 Jan 2024 23:05:59 +0000 https://qodeinteractive.com/?post_type=theme&p=23308#comment-3518 Great theme, before I purchase I’m wonder I can remove the “add to cart” button and not have e-commerce on the site. For me would add a whole level I would prefer to avoid. Thank you.

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