Comments on: Peggi - Multipurpose Children WordPress Theme

By: Qode Interactive

Qode Interactive — Wed, 13 Dec 2023 12:34:21 +0000

In reply to SGHoepfner. Hi, You don't need to extend support to update the theme. If you've already purchased the theme you can download the latest theme files from the "Downloads" section of your ThemeForest account from which the theme was purchased. Please follow the instructions from the article we've linked in the previous reply. The theme updates are listed in the changelog here. Best, Qode

By: SGHoepfner

SGHoepfner — Tue, 12 Dec 2023 11:39:46 +0000

Sorry I don’t get it. As I said, I have already purchased the theme. What I find strange is that in the selling page it says ‘last update 2023’. In my client page, the package there is from 2022 and indeed causing me trouble. How am I supposed to follow the instructions to update if I don’t have access to the updated package? And then – the important – because I am not saying I don’t agree in paying for extra services. But to buy the theme again for 85 USD makes no sense. and to purchase a 60+USD support just so it gets updated, but then the support expires again? ? Why not offering an Updated Version for a fair price? If I get unlimited updates (without support), how can I have access to it? I don’t have it in my products purchased page. I am truly confused…

By: Qode Interactive

Qode Interactive — Tue, 12 Dec 2023 11:14:31 +0000

In reply to SGHoepfner. Hello, You can find more info regarding support expiration and option to extend it in this article. When you purchase the theme you get to use our theme for an unlimited period of time and also an option to update your theme every time we release a new theme version, and to get all the latest versions of the plugins that come bundled with our theme. If you need to update theme and bundled plugins please follow instructions from this article. Do let us know if you have any additional questions. Best, Qode

By: SGHoepfner

SGHoepfner — Mon, 11 Dec 2023 14:55:42 +0000

I have an old version of this theme. At Envato, I am offered to pay over 60 USD to have another 6 months support. Here I see only the option of buying again and the promise of ‘lifetime support’. But I already have the theme. Isn’t there any middle term, like a fixed price for an update that allow me to have continued support? Or should I really just buy the theme again? Thanks!