Hello,

Usually demo import issues are related to weak resources and you can see our recommendations regarding those in this article.

Also, if you are perhaps using some cache plugin, please deactivate it. It’s recommended that cache plugin stays deactivated during demo import and while the site is still in the development stage.

For demo import please follow instructions from this article.
On the off chance that you’ve waited for a while and the demo import didn’t finish properly, you can try importing via XML import.

In case you need further assistance with demo import please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article.
When you log in at our Help Center, click on the “Submit a Request” link in header, and fill in the form shown in screenshot.
First enter your purchase code, then select the profile (in this case Select) and then theme.
You can also contact our support through this email helpcenter@qodeinteractive.com , just include your purchase code in the mail, and our support agents will gladly help you.
Let us know if you have any additional questions.

Best,
Qode

Please note that due to safety measures related to COVID-19 the updating of our themes is a bit delayed, we are constantly working really hard on updating all our themes. However, we can say that the theme is compatible with the latest version of WordPress as well as with the latest WooCommerce as well. You will get this message though but it will not affect the performance of the theme and it will be added in the theme’s changelog once the update is out.
At the moment we don’t have any ETA when this update will come out. You will for sure be notified when the theme update is out.
We certainly do not drop our themes and our team is working hard on updating all our themes.
We appreciate your patience and understanding.
Also, if you need any immediate update of any plugin that comes bundled within our theme, you can always submit a request at our help center and our support team will be happy to help.
Let us know if you need anything else.
Best regards,
Qode