Comments on: Sahel - An Elegant Multi-Concept Theme https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/ We Bring Beauty to WordPress Wed, 22 Jan 2025 12:04:43 +0000 hourly 1 https://wordpress.org/?v=6.9 By: Qode Interactive https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-4540 Wed, 22 Jan 2025 12:04:43 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-4540 In reply to nupur405.

Hi,

Thank you for using our theme.

Could you please submit a ticket at our Help Center with more information about the issue and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

Regards,
Qode

]]> By: nupur405 https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-4539 Wed, 22 Jan 2025 11:59:10 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-4539 I am having problem of ajax error in slider revolution. Asking for license key to update the plugin too and register the same. How can I resolve it? Unable to edit any module on home page slider? need urgently

]]> By: Qode Interactive https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-4314 Mon, 16 Sep 2024 10:56:28 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-4314 In reply to nupur405.

Hi,

Thank you for using our theme.

Could you please submit a ticket at our Help Center with more information about the issue and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

Regards,
Qode

]]> By: nupur405 https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-4311 Sat, 14 Sep 2024 01:28:49 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-4311 I need to upload my vertical logo but there are some restrictions on the logo space it is going beyond the grid or else the logo is looking too small, can I remove the line grids or have an option of resizing the line/left hand box width.

]]> By: Qode Interactive https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-2807 Tue, 26 Jul 2022 09:49:54 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-2807 In reply to sdreifuss.

Hi there,

Thanks for writing in!
If your support license has expired you can always extend your license. Please check this article here that can help you and after this you can submit a ticket to our help center for further assistance.

Best,
Qode

]]> By: sdreifuss https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-2806 Mon, 25 Jul 2022 12:18:11 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-2806 Hello, I purchased your theme 2 years ago and my support has expired. How can I get support on your theme now? Thank you

]]> By: Qode Interactive https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-2362 Mon, 27 Jun 2022 09:44:53 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-2362 In reply to admin@daylightletters.com.

Hello,

Thank you for choosing our theme!

Please submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.

Best regards,
Qode

]]> By: admin@daylightletters.com https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-2327 Fri, 24 Jun 2022 16:37:17 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-2327 Hi, I purchased the theme and I wonder is it possible to make the product image bigger? I tried “Appearance>customise>WooCommerce”. I tried to set the width but nothing changed.
Also can I change the font of Product categories? And change it to a horizontal bar? Thank you so much!

]]> By: Qode Interactive https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-954 Mon, 11 Apr 2022 09:04:30 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-954 In reply to tohu.

Hi there,

Please note that any premium WP theme requires a bit more dedicated resources on your server, which is something that’s common among robust and complex themes such as ours. So, please check your resources. You can always try to import our demo content with our XML file. If you still have issues we would appreciate if you could submit a ticket to our Help Center and include your website URL and one of our support agents will assist you. Thank you.

Best regards,
Qode

]]> By: tohu https://qodeinteractive.com/wordpress-theme/sahel-an-elegant-multi-concept-theme/#comment-953 Sun, 10 Apr 2022 18:06:38 +0000 https://qodeinteractive.com/theme/sahel-an-elegant-multi-concept-theme/#comment-953 Hey there!
I just purchased your theme and tried the demo import option within the sahel dashboard. For some unknown reason, it stops at 0%, saying “The import process may take some time. Please be patient.”.

No changes after 10 minutes of waiting.
Please advice on how to solve this issue.
Thank you.

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